Question 1

What can I shop at Disco Thrift?

Accepted Answer

Our shop features a mix of:
Curated secondhand clothing
Vintage and unique thrifted finds
Festival and rave-inspired apparel
Hand-selected statement pieces
Custom upcycled and redesigned garments
We regularly release special collections and limited drops featuring custom creations and themed festival wear.

Question 2

When do new collections and drops release?

Accepted Answer

New inventory is added regularly, but our special collections and custom drops are released either monthly or whenever a collection is fully completed and ready to launch.
Because many of our custom pieces are one-of-a-kind, availability is often limited and items may not be restocked.

Question 3

Are your custom pieces unique?

Accepted Answer

Yes! Many of our custom items are handmade, altered, upcycled, embellished, or otherwise redesigned to create a one-of-a-kind piece. No two custom items are guaranteed to be exactly alike.

Question 4

How much store credit will I receive?

Accepted Answer

Store credit varies based on the quantity, condition, brand, style, trend relevance, and resale value of the items we accept. Because every shipment is unique, we cannot guarantee a specific credit amount.

Question 5

When will I receive my store credit?

Accepted Answer

Most shipments are processed within 7-14 business days after we receive them. Once your items have been reviewed, store credit will be added to your account and you’ll receive an email notification.

Question 6

Does store credit expire?

Accepted Answer

No. Store credit never expires and can be used toward future purchases on our website.

Question 7

Can I exchange my store credit for cash?

Accepted Answer

No. Store credit has no cash value and cannot be redeemed for cash or transferred to another account.

Question 8

How can I check my store credit balance?

Accepted Answer

You can view your available store credit by logging into your Disco Thrift account.

Question 9

Do I need an account to participate?

Accepted Answer

Yes. An account is required so we can accurately track your shipment, process your items, and apply store credit to the correct customer.

Question 10

Why should I choose Disco Thrift?

Accepted Answer

Disco Thrift combines sustainable fashion with creativity. When you send in clothing, you’re helping keep wearable garments in circulation while earning credit toward unique thrifted pieces, festival fashion, vintage treasures, and exclusive custom drops you won’t find anywhere else.

Question 11

How do I contact Disco Thrift?

Accepted Answer

Questions? We’d love to help! Contact us through our website’s contact form or email us directly, and we’ll get back to you as soon as possible.

FAQ

Frequently asked questions